ricketyclick

Press Ganey is an outfit that does…uh, something having to do with… um, making hospital administrators feel good about themselves, maybe? Their mission statement:

For more than 20 years, Press Ganey has led the health care industry with a clear mission based on partnership, results, solutions, support, and care.

In other words, their mission statement is:

We have a mission statement.

One of the things they do is to give doctors awards based on patient satisfaction surveys. It seems that doctors are properly skeptical about this methodology.

But that’s not what I want to talk about.

Here’s the award:

Why would anyone want a health care award that looks like this:

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Tags: er stories, headsman's axe, health care, patient satisfaction, Press Ganey

This entry was posted on Wednesday, July 2nd, 2008 at 10:58 am and is filed under Health, Laugh Dammit!, Medicine, Press. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.